Payment:
Currently we accept only Paypal!

All custom orders will be executed after receiving the payment in full.

Shipping:
All items will be carefully packaged to ensure a safe arrival.

All orders are sent from Bulgaria via Registered International Priority Mail.

Shipping to Norway takes 5-14 days.

Shipping to countries in the European Union takes 3-7 days.

Please mind the delivery times when ordering!

If you are ordering outside the European Union, please note that there might be customs charges and taxes. The items will not be marked as "gifts" in the customs forms, so do not send emails requesting this.

All customs charges and taxes are a responsibility of the buyer.

Refunds and Exchanges:
Custom orders are non-refundable!

We are taking great care of packing your items, if in any case an item has been damaged during shipping, we do not take any responsibility for that. Please file a complaint with your country Postal Service.

Exchanges of items could be discussed on individual basis and depending on your specific case.

Feel free to send us any questions you may have, before making a purchase or submit a custom order.
Additional Policies and FAQs

All items in the shop are in stock and when ordered will be shipped within 1 working day. You will get what you see on the photos.

All custom orders take between 4-6 weeks to be completed and delivered.

Express orders are possible, but higher charges may apply. Please contact us if you have such a request and we can discuss it.